Terms of Service

1. Who we are & definitions

The Termixa service (“Termixa”, “we”, “us”, or “our”) is based in Türkiye. You can reach us at support@termixa.com.

In these Terms:

• “Service” means, collectively, the Termixa mobile application (the “App”), the Termixa desktop and headless connector software (the “Connector”), the termixa.com website, and our supporting backend, signaling, and relay infrastructure.
• “You” or “user” means the person who creates an account or uses the Service.
• “Your Machine” means any computer, server, or device on which you install or run the Connector, or which you access through the Service.
• “Session” means a connection established between the App and a Connector.
• “Content” means any command, input, file, code, output, or data that you send, receive, generate, or act upon through the Service.

2. Acceptance & changes

By downloading, installing, accessing, or using any part of the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not accept a change, your sole remedy is to stop using the Service and delete your account.

3. Eligibility

You may use the Service only if you can form a legally binding contract with us and are not barred from doing so under any applicable law. You must be at least 16 years old, or older if required by the laws of your country. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms, and “you” includes that organisation.

4. Your account & devices

• You sign in using a Google or Apple account. You are responsible for maintaining the confidentiality and security of your account, your sign-in credentials, and your registered devices.
• You are responsible for all activity that occurs under your account, whether or not authorised by you. Notify us immediately at support@termixa.com if you suspect unauthorised use.
• Pairing between the App and a Connector is protected by a rotating QR code and PIN. You are responsible for protecting these pairing credentials and for controlling physical and visual access to any displayed QR code. Anyone who scans your Connector’s QR code with a valid account may gain control of that Machine.
• Your plan may limit the number of devices, terminal workspaces, exposed ports, and session duration associated with your account. You agree not to circumvent these limits.
• The information you provide must be accurate and kept up to date.

5. Licence & restrictions

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to install and use the Service for your own lawful purposes. We reserve all rights not expressly granted.

You agree that you will not, and will not permit anyone else to:

• use the Service to access, control, or interfere with any Machine or system that you do not own or are not expressly authorised to control;
• use the Service for any unlawful, fraudulent, harmful, or abusive purpose, or in violation of any applicable law, regulation, or third-party right;
• reverse engineer, decompile, disassemble, or attempt to derive source code from any part of the Service, except to the extent this restriction is prohibited by applicable law;
• copy, modify, distribute, sell, rent, sublicense, or create derivative works of the Service;
• circumvent, disable, or interfere with security features, plan limits, usage quotas, authentication, or our signaling or relay infrastructure;
• use our relay (TURN) infrastructure as a general-purpose proxy, VPN, or anonymisation service, or to route traffic unrelated to a legitimate Termixa Session;
• use automated means to access the Service, or place an unreasonable or disproportionately large load on our infrastructure;
• resell, redistribute, or provide the Service to third parties as a commercial service without our prior written consent.

6. Your responsibilities & assumption of risk

The Service provides direct, high-privilege access to Your Machine. You acknowledge and agree that:

• Ownership and authorisation. You will only install the Connector on, and connect to, Machines that you own or are expressly authorised to access and control. You are solely responsible for verifying that you have such authorisation.
• Full responsibility for actions. You are solely responsible for every command, script, program, input, and instruction executed through the Service, and for all of their consequences — including data loss, data corruption, system misconfiguration, downtime, security exposure, financial cost, or damage of any kind, whether intended or not, and whether reversible or not.
• Irreversible operations. A terminal can perform destructive and irreversible operations. Termixa does not confirm, review, undo, or safeguard against such operations. You are responsible for your own backups and safeguards.
• Exposed services. The Service lets you expose selected local network ports of Your Machine to your paired device. You are solely responsible for deciding which ports to expose, for anything reachable through them, and for any consequences of that exposure.
• Security of Your Machine. You are responsible for the security, patching, configuration, and physical protection of Your Machine, your accounts on it, and your networks.
• Legal and contractual compliance. You are responsible for ensuring that your use of the Service, and everything you do through it, complies with all applicable laws, regulations, export controls, and the terms of any third-party services, software, or data you use.
• Your Content. You retain ownership of your Content. Because your Content is transmitted over an end-to-end encrypted, peer-to-peer channel, we do not receive, store, or process it, and we have no ability to review, recover, or moderate it. You are solely responsible for your Content and for keeping your own copies and backups.

7. AI agents & third-party tools

Termixa is designed to let you run and supervise command-line tools, including third-party AI agents such as Claude Code, Gemini CLI, OpenAI Codex, and others. Termixa does not provide, control, or endorse these tools, and is not affiliated with their providers.

• AI agents can autonomously read, write, modify, and delete files and execute commands on Your Machine. You are solely responsible for supervising them and for all actions they take, including actions taken without your specific prior approval.
• You are responsible for complying with the terms, licences, usage policies, and any fees or charges of the third-party tools, models, and services you run through the Service. Any such charges are between you and the relevant provider.
• We make no representations about the accuracy, safety, or suitability of any output produced by an AI agent or other tool, and we are not responsible for it.

8. Plans, subscriptions & billing

• Termixa offers a Free tier, a time-limited Trial, and a paid Pro subscription (billed monthly or yearly). The features and limits of each plan are described on our Pricing page and may change over time.
• Payments through Apple. Paid subscriptions are sold and processed by Apple through your Apple Account and are subject to Apple’s terms. We never receive or store your payment card details.
• Auto-renewal. Subscriptions automatically renew for the same period at the then-current price unless you turn off auto-renewal at least 24 hours before the end of the current period. You can manage or cancel your subscription in your Apple Account settings.
• Cancellation. If you cancel, you keep Pro access until the end of the period you have already paid for; cancellation only stops future renewals. We do not provide refunds or credits for partial periods, unused time, or cancellations, except where required by applicable law. Any refunds are handled solely by Apple in accordance with the App Store terms and applicable law.
• Trials. Trial eligibility is limited (including to one trial per device, verified using Apple DeviceCheck). We may modify or withdraw trial offers at any time.
• Complimentary access. We may occasionally grant complimentary Pro access at our discretion; such access is a gift, is not a paid subscription, does not auto-renew, and may be withdrawn.
• Price changes. We may change prices and plan limits. Changes apply to future billing periods, and where required we will give you advance notice and the opportunity to cancel.
• Taxes. Prices may be inclusive or exclusive of taxes depending on your jurisdiction, as determined by Apple at the point of sale.

9. Availability & changes to the Service

We work to keep the Service reliable, but it is provided on an “as is” and “as available” basis. Connectivity depends on factors outside our control, including your devices, your networks, network address translation, firewalls, and third-party infrastructure, and may not always be possible. We do not guarantee any level of uptime, performance, latency, or that a connection can always be established.

We may modify, suspend, limit, or discontinue any part of the Service (including features, plan limits, and infrastructure such as relay regions) at any time, with or without notice. We will not be liable to you for any modification, suspension, or discontinuation of the Service.

10. Security

We use industry-standard measures, including end-to-end encryption of Sessions, to protect the connection between your devices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You acknowledge that remotely controlling a computer carries inherent risks, and you accept those risks. You are responsible for taking your own precautions appropriate to the sensitivity of Your Machine and Content.

11. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties or conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.

Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, that connections will always succeed, or that any data will be preserved or transmitted without loss. No advice or information obtained from us creates any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

12. Limitation of liability

To the maximum extent permitted by applicable law:

• In no event will Termixa, or its operator, be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business, or anticipated savings.
• In no event will we be liable for any loss, corruption, deletion, or inability to access data, files, or systems; for any damage to, misconfiguration of, or downtime of Your Machine; for any exposure of ports, services, or data; or for any action or output of any command, script, or AI agent run through the Service — regardless of the cause and regardless of whether such damage was foreseeable.
• Our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amounts you paid to us (or to Apple for Termixa) in the twelve (12) months immediately preceding the event giving rise to the liability, or (b) fifty US dollars (USD 50).

These limitations apply to any theory of liability, whether based on contract, tort (including negligence), strict liability, or otherwise, and even if we have been advised of the possibility of such damages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, or any statutory rights of consumers that cannot be waived.

13. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Termixa and its operator from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your Content, commands, or the actions of any tool or AI agent you run; (c) Your Machine and anything reachable through it; (d) your violation of these Terms or of any applicable law or third-party right; or (e) your access to or control of any system you were not authorised to access.

14. Suspension & termination

You may stop using the Service and delete your account at any time. We may suspend, restrict, or terminate your access to the Service, in whole or in part, at any time and with or without notice, if we reasonably believe that you have violated these Terms, that your use poses a risk to the Service or to others, that it is necessary to comply with law, or to protect our infrastructure from abuse.

Upon termination, the licence granted to you ends and you must stop using the Service. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnification, and governing law — will survive. Cancellation or termination does not entitle you to any refund except as stated in Section 8 or required by law.

15. Third-party services

The Service relies on and interoperates with third-party services, including Apple (App Store, in-app purchases, Sign in with Apple, DeviceCheck), Google (sign-in), the AI tools you choose to run, and our infrastructure providers. Your use of those services is subject to their own terms and policies. We are not responsible for third-party services, and their inclusion does not imply endorsement.

16. Governing law & disputes

These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of the Republic of Türkiye, without regard to conflict-of-laws rules. Subject to any mandatory rights you may have as a consumer to bring proceedings in your country of residence, the courts of Tekirdağ, Türkiye will have jurisdiction over any dispute. If you are a consumer resident in the European Union or elsewhere, you retain the protection of any mandatory provisions of the law of your country of habitual residence.

17. General terms

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements.
• Severability. If any provision is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
• Language. These Terms are provided in English. Any translation is for convenience only; in case of conflict, the English version prevails, except where mandatory local law requires otherwise.

18. Contact

Questions about these Terms? Email us at support@termixa.com.